Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact information: name, business name, email address, phone number, mailing address, and other information you provide.
• Business and project information: industry, marketing goals, advertising budget, service interests, lead-generation needs, and information submitted during consultations or onboarding.
• Communications: emails, text messages, call details, form responses, appointment information, support requests, and other correspondence.
• Device and usage information: IP address, browser type, device identifiers, referring pages, pages viewed, links clicked, approximate location, and dates and times of visits.
• Advertising and analytics information: interactions with our website, forms, advertisements, emails, and social media content, including information collected through cookies, pixels, tags, and similar technologies.
• Transaction information: service selections, invoices, payment status, and limited billing information. Payment-card information may be processed directly by a third-party payment provider rather than stored by us.

2. How We Collect Information

We collect information directly from you, automatically through our website and advertising technologies, and from service providers, advertising platforms, social networks, referral partners, public sources, and business partners.

3. How We Use Information

We may use information to:

• Respond to inquiries, schedule consultations, and provide requested services.
• Create and manage advertising campaigns, funnels, CRM systems, automations, AI-assisted follow-up, lead qualification, appointment booking, and reporting.
• Communicate about appointments, projects, accounts, invoices, service updates, and offers.
• Personalize and improve our website, services, advertising, and customer experience.
• Measure campaign and website performance, attribute conversions, and conduct analytics.
• Protect our business, prevent fraud or misuse, enforce agreements, and comply with legal obligations.

4. Cookies, Pixels, and Advertising

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, analyze traffic, measure conversions, and deliver or measure advertising. These tools may collect device and browsing information and may associate activity across websites or services.

You may control cookies through your browser settings and, where available, through our website’s consent controls. Disabling certain technologies may affect website functionality. You may also use industry opt-out tools offered by participating advertising providers.

5. How We Disclose Information

We may disclose information to:

• Vendors that support hosting, CRM, communications, analytics, scheduling, payments, advertising, automation, AI tools, security, and professional services.
• Advertising and social-media platforms for campaign delivery, measurement, attribution, audience creation, and retargeting.
• Business partners or subcontractors working on an authorized project.
• Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, and security.
• A buyer, successor, or advisor in connection with a merger, financing, acquisition, reorganization, or sale of business assets.

We do not sell personal information for money. Some advertising and analytics disclosures may be considered “sharing” or “sale” under certain state privacy laws. Where those laws apply, you may request to opt out as described below.

6. Text Messages, Calls, and Email

If you provide your phone number and consent to communications, Pags Media may contact you by call or text, including through automated technology, regarding your inquiry, appointments, services, and related offers. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages and HELP for help.

You may unsubscribe from marketing emails by using the unsubscribe link in the message. We may still send non-promotional communications related to an active account, transaction, or service.

7. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with law. Retention periods vary based on the type of information and our legal and operational needs.

We use reasonable administrative, technical, and physical safeguards designed to protect information. No system or transmission method is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, or deletion of personal information; receive a portable copy; obtain information about our collection and disclosure practices; opt out of certain targeted advertising, sale, or sharing; limit certain uses of sensitive personal information; and appeal a denied request.

California residents may also have the right to know the categories and specific pieces of personal information collected, the sources and purposes of collection, and the categories of third parties receiving the information. We will not discriminate against you for exercising an applicable privacy right.

To submit a request or opt out of sale or sharing, contact us through pagsmedia.com/contact. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, subject to verification of authority.

9. Third-Party Websites and Services

Our website may link to third-party websites, platforms, or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

10. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can address it.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update is subject to the revised policy.

12. Contact Us

For privacy questions, requests, or concerns, contact Pags Media through our contact page.